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FAQs

How do I pay for my items?

Payments can be made using Paypal or via Credit/Debit card using a third party payment platform Stripe.

BACS transfer is also possible if requested. Please contact us prior to ordering if this is the preferred payment option. 

How much is P&P?

Postage and packaging UK

£1.50 for the first item, 5p each additional item.

Postage and Packaging International

£3.50 for the first item, 10p each additional item. 

When will my item(s) arrive?

We aim to dispatch orderings within 24-48hours, the majority of orders placed before 12pm will be posted the same working day. This may change during busy times, the website and social media will let you know if dispatch times have altered. 

Orders are posted UK standard 1st Class (1-2 working days, not tracked). Please allow for this time to pass before contacting us about a delivery. 

My parcel hasn't arrived?

Please refer to our Dispatch, Delivery and Returns policy on what steps to take should this happen. 

My item doesn't look the same as the image on the website?

As per our Terms and Conditions, we have made every effort to accurately represent the colours and descriptions of our items, however we cannot guarantee that your computer monitor's display of any colours will be accurate. 

Can I return an Item I am not 100% satisfied with? 

Please refer to our Dispatch, Delivery and Returns policy as to what steps to take should you require to return an item.